Do you need professional advice?

Do you need quality, professional advice?

Although the drop-in advice sessions at STAG have now stopped, Blackfriars Advice Centre is still providing a service for Travellers in the area and STAG are committed to making sure that Travellers can still get the support they need.

How is the new service run?

Angela Marke is a very experienced advisor who is taking the responsibility as STAG’s link worker at Blackfriars. Angela will visit the sites every 3 months to make sure that people know about the advice service available and to talk about changes in benefits. If you need to see an advisor about benefits, debt, letters you don’t understand, call STAG on 02073586818and we will make a referral.

We will arrange an appointment for you with Blackfriars which will take place at their office in Camberwell (click here for map) . Depending on the issue and how urgent it is, an appointment will be made for you which will last either 30 minutes or 1 hour. You will not have to wait for hours if you have an appointment booked. If you miss your appointment twice, we will not be able to rebook your appointment and you will have to attend an open-door session at Blackfriars. This is because there is very high demand for appointments and if somebody misses an appointment this means that another person has lost the opportunity to get advice.

If your problem is not to do with benefits or debt (e.g. a consumer problem), we will not be able to make an appointment. However, if you call STAG and give the details of your problem, we will be in contact with Blackfriars to get you the best advice. Alternatively, you can go to Blackfriars’ walk-in sessions to see an advisor. These run every Monday, Tuesday, Wednesday and Thursday at Blackfriars offices. We recommend you go on Monday or Wednesday when sessions are less busy, and you should arrive at around 8:30am to avoid a long wait. There is a limited number of people that can be seen at these sessions, so you may not be see an advisor.

If you need help with form filling, STAG will be happy to do this for you. We will treat the information you give us confidentially. STAG workers can help with PIP forms, children’s DLA forms, housing benefit forms etc. If necessary these can be checked by a Blackfriars advisor at an appointment. Blackfriars also have an open-door form filling session on Friday morning for short forms (no PIP or DLA) those who prefer to see somebody unknown.

If you or anybody you know needs advice, please call STAG on 0207 358 6818 and we will be able to get you the advice you need.

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